Personalised Canvas Prints Handmade in the UK

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FREQUENTLY ASKED QUESTIONS

Next day delivery available - just order before 1.00pm

FAQs

We hope you’ll find our website user friendly but if you do need any help, call us on 0844 272 0050 or 0344 272 0050 and we’ll be happy to assist.
Your photo should be .jpeg in format, no larger than 10MB and at least 1MB in size. A bright, clear photo will provide the best results. Any flaws in your photo (such as blurriness from movement) will become much more obvious when blown up to canvas size. Please use the original version of the photo, don't download your photo from Facebook as compression can affect image quality.
To ensure the best results we recommend that your photo is at least 1MB in size and a maximum of 10MB. Our image quality score system will give your photo a score out of 10, this is calculated by the number of pixels in your photo.
All of our sizes are measured in inches.
While we do our best to ensure that your canvas will look exactly as it does on the screen there may be some slight differences on the finished project. Images on a screen tend to appear brighter and more vibrant than a printed canvas, this is due to the colour profile and settings on devices such as laptops, PCs, tablets and smart phones. If your photo looks dark on screen we recommend that you adjust the brightness or saturation before uploading.
Gallery wrap means your photo will be wrapped around the sides of the frame, this is the standard option. After uploading your photo you will see a red frame around your photo, any part of the photo in this area will be wrapped around the sides of the frame. With White Edge your photo is fully on the front of the canvas and the sides of the frame are white. We recommend this option to ensure you don't lose any important details of your photo (e.g. parts of people's bodies or text). White edge costs an additional £0.99 per canvas.
The white edge takes longer to align, print and wrap onto the canvas. The additional cost is to cover this.
The acrylic scratch resistant coating protects your canvas from any smudges, scratches or damage. It also preserves the colour by protecting the canvas from fading due to light exposure. We recommend adding this to your prints to keep them looking new, as unprotected canvases may fade over time.
Of course, just input the shipping address at the basket page and then proceed to checkout to input the billing address.
Please make sure you have selected the right size of canvas. If you have selected any optional extras these come at an additional cost. Chargeable extras include hanger kits, laminate coating, thick frames and white edging. Please double check if you have selected any of these.
Unfortunately we are unable to make changes to your order once this has been placed. We can update shipping information if your order has not yet been dispatched but we can make no other changes.
We use RoyalMail for smaller sized canvases, there is no tracking available for this service. Larger sized canvases are sent with Parcelforce.
We offer a range of shipping options. Economy delivery takes up to 10 working days, Standard is 5-7 working days and Next Working Day is 1-2 working days. All delivery time scales are estimates and may be slightly longer during busy periods. Working days do not include weekends and public holidays. Next Day orders placed after 1pm on a Friday will not be processed until the following Monday.

Still haven’t answered your question... Call us on 0844 272 0050 or 0344 272 0050 Alternatively, send us an email to info@yourimageoncanvas.co.uk

best prices in the uk, from just £12.99!